Returns & Exchanges
At Aneka Market, we prioritize the freshness and quality of our food products. If you receive an item that is damaged, expired, or incorrect, you may request a return or exchange within 48 hours of delivery.
Verify Eligibility
Ensure your item is in its original packaging and meets our quality dispute criteria for perishable or non-perishable goods.
Submit a Request
Contact our customer support team via email with your order number and clear photos of the product and its expiration date.
Awaiting Approval
Our quality assurance team will review your claim within 24 hours to determine if a refund or a replacement is appropriate.
Resolution
Once approved, we will either dispatch a fresh replacement with your next delivery or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing